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  1. Raven Support
  2. Troubleshooting

Troubleshooting

Troubleshooting for Raven Scanner, Cloud, and Desktop

Connectivity Issues/Advice

  • Resolving connection issues with Orbi WiFi 6 System
  • Changing the WiFi connection
  • Locating your MAC Address
  • Supported WiFi Security Types
  • TWAIN compliant software applications for Raven Scanner

Error Numbers and Messages

  • Error Code 2019 - TWAIN
  • Error Code '2000 drivers busy' using TWAIN
  • Error Code 2023 - Raven Scanner Pro
  • Error Occurred Failed To Load Profile - Raven Original
  • Error Occurred While Scanning The Pages - Raven Scanner Pro
  • Failed To Copy File To The Shared Folder - SMB Connection
See all 11 articles

Tips, Tricks, and More Troubleshooting

  • Calibrating your Raven Scanner
  • Checking for updates
  • Documents scanned via SMB showing as IE explorer file
  • Forgot password redirecting to Inbox
  • How do I reset my password?
  • How to reboot your Raven Scanner Original or Raven Scanner Plus
See all 13 articles
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