How To Fix 'Smart Image' Watermarks on Scans Through Raven Desktop

Occasionally a driver can be installed incorrectly and have the 'Smart Image' Watermark across your images in Raven Desktop. 

Please Follow The Steps Below to Resolve This:

Windows

1. Disconnect your Scanner in Raven Desktop by going to Settings->Change Scanner->Yes, Disconnect. 
2. Close out of Raven Desktop.
3. Open the Settings of your PC. 
4. In the search bar type in 'Add or Remove Programs' and select it. 
5. Search for 'Raven' in the apps list. 
6. Select and uninstall all drivers.
7. Open Raven Desktop. 
8. Follow the on screen prompts to reinstall the drivers and get your scanner reconnected. 
9. Start scanning to verify the 'Smart Image' mark is no longer showing. 

Mac

1. Disconnect your Scanner in Raven Desktop by going to Settings->Change Scanner->Yes, Disconnect.
2. Close out of Raven Desktop (right-click on the Raven Desktop icon at the Dock and click on "QUIT").
3. Open FINDER.
4. In the top menu, click on "GO" and then "Go to Folder" and type the following path:/Library/Image Capture/Devices. Then, click on "Go"
5. It will open the Devices folders with the current drivers. Right-click on any Raven Drivers and select "Move to Trash" (This will uninstall the drivers)
6. Open Raven Desktop.
7. Follow the on screen prompts to reinstall the drivers and get your scanner reconnected.
8. Start scanning to verify the 'Smart Image' mark is no longer showing.