The Raven Compact Scanner has one roller and one pad that require replacement after significant use.
The feed roller and separation pad inside the scanner wear with scanning. If the feed roller and separation pad are worn, documents may not feed correctly and paper jams may occur. When document feed performance deteriorates, replace the feed roller and separation pad.
It is recommended to replace the feed roller or separation pad when the total number of pages of documents fed in the scanner exceeds one of the following quantities:
- Feed Roller: 100,000 sheets
- Separation Pad: 30,000 sheets
Feed Roller Replacement Steps
- Open the feed tray.
- Press the ADF Release button to open the feeder cover.
- Open the roller cover.
- Slide the feed rollers to the left.
- Remove the feed rollers.
- Attach the new feed rollers. Insert the left end of the shaft to the notch and slide the feed roller to the right. A snap-in sound could be heard.
- Completely close the roller cover so that it clicks into place.
- Close the feeder cover.
Separation Pad Replacement Steps
- Open the feed tray.
- Open the feeder cover.
- Press two arms of the separation pad inwardly with two fingers (1) and lift it up (2) to remove the separation pad.
- Hold two arms of the separation pad with two fingers and attach the new separation pad to the scanner.
- Close the feeder cover.
If you have any questions during the process, don't hesitate to reach out to us at support@raven.com or call 1-800-713-9009.