Scanning from Raven Scanner to a network shared folder will upload all documents as .PDF. In any instance a PDF reader is not installed, these may show as IE explorer files, or another suitable browser file.
Follow the steps below to resolve this issue.
- Verify a PDF reader (e.g Adobe) is installed on your system.
- If no PDF reader is found please download one to your system.
- After installation, please verify you are now able to open the PDF file.
If you have any questions, our support team is happy to assist at 1-800-713-9009 or support@raven.com.
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