1st Generation Raven Scanner Original & Raven Scanner Plus (serial numbers beginning in 553 or 554) both should be replaced about every 50,000 scans.
Follow the steps below to replace your pad module.
- Open the LCD panel by pulling the panel unit open lever.
- Remove the pad module by pinching both sides of the pad module and pulling it out.
- Install the new pad module by inserting the bottom tabs into the slots, and then pressing it into place.
- Close the LCD panel by pushing it back down until it snaps into place.
If you have any questions or need assistance in changing the pad module please contact customer support at 800-713-9009 or firstname.lastname@example.org