In case you need to reboot your Raven Scanner Pro™, follow these steps:
1. Hold down the On/Off blue button located on the right front side of the scanner.
2. Unplug the power supply cord and wait 30 seconds.
3. Plug the power supply cord back on and turn on the machine by pressing the same On/Off button.
If you are still having problems after rebooting your device, please contact Raven support at firstname.lastname@example.org or at 1-800-713-9009 or via live chat Mon-Fri between 8 AM-6 PM CDT. If you need to reboot your Raven Scanner Original or Plus™, click here.